"Director Zhang, the company's low-voltage outlets are old and worn out. I'm worried about potential safety hazards in using electricity." A few days ago, Wang Xiaojuan, head of Gansu Tianshui Yongtai Trading Co., Ltd., said worriedly to the staff who came to visit, "I hope the power supply station will help us replace them." Clean up the low-voltage outlets and completely solve the hidden dangers of electricity safety." On the same day, Zhang Yaqiang and Li Junhong from Yuanbo Power Supply Office of State Grid Tianshui Power Supply Company came to Tianshui Yongtai Trading Co., Ltd. to conduct customer visits. Subsequently, the staff of Yuanbo Power Supply Station assisted the customer to replace the low-voltage outlet in time to eliminate potential hidden dangers. The customer was very satisfied with the service of the power supply station. It is understood that this is a microcosm of the State Grid Gansu Electric Power Company's "delivering services, solving problems, and promoting development" customer visit activities.
Recently, the State Grid Gansu Provincial Electric Power Company, in conjunction with the provincial party committee and provincial government's "three grasps and three promotions" activities, actively carried out "delivering services, solving problems, and promoting development" customer visits, focusing on party committees and governments at all levels, economic operations, and agricultural and rural management Department, serving key projects in the region, high-risk important enterprises, key livelihood enterprises and agricultural production enterprises, achieving "three coverages", focusing on optimizing the business environment, ensuring power supply, reducing energy costs, and assisting rural revitalization. Through zero-distance and considerate communication and service with customers, we actively meet the electricity demand of enterprises, do a good job in power supply service work with heart and soul, help Gansu's high-quality economic and social development, and effectively play the role of the company in stabilizing the economy, promoting development, and strengthening The role of "stabilizer" and "ballast stone" in confidence.
"Since our project went online for power generation, the power supply company has given us strong technical guidance and helped us solve many urgent technical problems. I am really grateful." On April 1, Kou Yongheng, head of Gansu China Resources New Energy Yongdeng Company He tightly held the hand of Feng Linlian, an electric power employee who came to provide door-to-door service, and said.
Previously, State Grid Lanzhou Power Supply Company helped photovoltaic customers to generate electricity safely and use electricity safely, and took the initiative to visit China Resources New Energy Yongdeng Qishan million-kilowatt photovoltaic power generation base to provide special door-to-door services for the 600,000-kilowatt animal husbandry and photovoltaic complementary demonstration project, one by one Transmission lines, metering devices, and photovoltaic modules are inspected to ensure the stable operation of power generation equipment and power consumption equipment, and to ensure a steady stream of "green kinetic energy". "The integrated development of the animal husbandry and photovoltaic complementary project optimizes the allocation of land resources, realizes the upgrading of agricultural industrialization, serves the revitalization of the countryside, and promotes the coordinated development of economic, social and ecological benefits. Our power grid companies will definitely actively cooperate with the implementation of the project. "Da Chaozong, head of the Customer Service Center of State Grid Lanzhou Power Supply Company, said.
At the customer's site, the staff carefully listened to the customer's electricity demand and made a record. According to the customer's power load, they predicted the customer's power growth demand, guided the customer to combine their own production conditions, and flexibly adjusted the production schedule to cut peaks and fill valleys, enjoying dynamic analysis. Timely electricity price bonus; through the promotion of "power supply + energy efficiency services", to help enterprises improve quality and efficiency. "Mr. Sheng, your company's electricity consumption in March increased by 25.15% year-on-year, but the energy efficiency bill evaluation was only 71 points. Zhang Dengfei and Ma Guangrong, staff members of An Power Supply Station, went to Gansu Longyu Seed Industry Technology Co., Ltd. to interpret "energy efficiency + electricity bill" on the spot. At the same time, combined with the actual production and electricity consumption of the enterprise, adding reactive power compensation devices, etc., tailor-made exclusive electricity consumption plans for enterprises, and effectively reduced the cost of electricity consumption for enterprises.
According to statistics, since the launch of the customer visit activity, State Grid Gansu Electric Power Company has visited 186 government departments and 199 key projects and enterprises, including 85 high-risk and important enterprises, 101 key livelihood enterprises, and 163 agricultural production enterprises. At the same time, 1,379 customer visits were made, 877 customers’ demands for electricity use were resolved, and electricity use publicity and hidden danger investigations were conducted in-depth within the enterprise, which was affirmed by local leaders at all levels for 76 times, which further enhanced customers’ sense of gain and satisfaction with electricity use, and helped enterprises improve Boost confidence and promote a steady economic recovery.
